Service status
What can go down here, and what genuinely cannot.
Most of this site cannot have an outage
Almost every tool on DocuGrip never transmits your document. The work does not depend on our infrastructure, which means there is nothing on our side that can take it down.
If our hosting broke right now, a page you already have open would keep working. So would every tool you have run before — they are cached after the first run.
What actually can break
Loading the site in the first place. The pages, the fonts and the engines are files served from a host, and a host can have a bad day.
The symptom is specific: a page that will not open. Not a tool that half-works, and never a file that gets lost — your file was never sent anywhere to be lost.
There is no live status feed, and we would rather say so
A status page that always shows green because nothing is checking is worse than no status page at all. It looks like a promise and is really just a picture.
So this page tells you the shape of the system instead. If the site will not load for you, it is the host or your connection — and the tools you have already used will still run offline.
How to tell it is your side
Open any tool page you have used before with the network off. If it opens and runs, your device has everything it needs and the problem is between you and our host.
That is not a trick: it is the same offline support the whole site is built on.